Frequently Asked Questions

Your Questions Answered

We provide healthy and well-cared-for:

  • Dogs: Various breeds and sizes.
  • Cats: Friendly and trained kittens.
  • Birds: Parrots, budgies, and more.
  • Fish: Freshwater & aquarium species.
  • Small pets: Rabbits, hamsters, guinea pigs.
Once you select your pet, our team guides you through registration, health checks, documentation, and basic care instructions.
Yes, we provide a consultation to help you choose the right pet based on your lifestyle, space, and needs.
Typically 30–45 minutes, depending on your questions.
You receive a health record, vaccination details, starter food, and guidance on care, feeding, and training.
Provide a calm environment, follow feeding routines, and spend quality time with your pet as they settle in.
Yes, routine vet visits, vaccinations, grooming, and parasite control help keep your pet healthy.
We offer post-adoption support, care tips, and guidance to ensure your pet settles comfortably.
Just inform us in advance, and we can reschedule based on availability.
Yes. All pets undergo health checks, vaccinations, and verification before being made available.
You will receive pet care guides, feeding schedules, vaccination records, and regular updates as needed.
Yes! We provide basic training tips, behavior guidance, and resources to help your pet adapt and learn.